Managed IT Services
What is an MSP? Do I want one?
A Managed Service Provider is a partner that manages your technology so you don’t have to – reducing disruptions, lowering risk, and giving you confidence that your systems are working for you, not against you. If you’ve experienced downtime, struggled to resolve technical issues, or questioned whether your data is secure, we can help. Gannett Peak Technical Services keeps your business running, protects your data, supports your team, and helps you make informed technology decisions as you grow.
Keep You Running
We take care of your day-to-day technology operations to keep your business up and running. From monitoring and maintenance, to backups, cloud systems and network connectivity, we can ensure that the technology your business uses works reliably and is ready when your team needs it.
- Proactive monitoring of systems, networks, and devices
- Ongoing system maintenance and updates (patching, performance optimization)
- Data backup, disaster recovery, and cloud storage management
- Management of devices, assets, vendors, and software licensing
- Cloud platform administration and optimization (Microsoft 365, Google Workspace, Azure, AWS)
- Network and connectivity management (VPN, wireless, SD-WAN, VoIP)
- System setup, migrations, and onboarding/offboarding support
Protect Your Business
We protect your organization from cyber threats, data loss and compliance risks. By using layered security, employee awareness and ongoing monitoring, we reduce your exposure to attacks and ensure your systems and data are safeguarded.
- Endpoint, network, and email security protection
- Access control and identity management (MFA, privileged access)
- Continuous threat monitoring and advanced detection (SIEM/SOAR)
- Incident response planning and active threat mitigation
- Security awareness training for employees
- Security assessments, audits, and best practice alignment
- Compliance support and policy management
- Physical and facility security systems (access control, cameras)
- Data protection through backup and recovery systems
Support Your Team
We provide responsive support to allow your employees to work frustration free. Whether resolving technical issues, setting up new users, or supporting the tools your team relies on, we make sure that your team can focus on your business, not IT problems.
- Responsive helpdesk support and issue resolution
- Onsite support coordination
- Support ticketing and service management with defined response times
- Employee onboarding, offboarding, and device setup
Support and administration of productivity tools (Microsoft 365, Google Workspace, communication platforms)
Plan for Your Future
We act as your strategic technology partner, helping you make rational and informed decisions about where your IT is today, and where it needs to go in the future. From budgeting and planning through long-term roadmaps and major infrastructure, we can ensure your technology effectively supports your goals.
- Strategic technology planning and quarterly business reviews
- IT budgeting, forecasting, and cost optimization
- Infrastructure lifecycle and long-term roadmap planning
- Cybersecurity and compliance strategy development
- Fractional CIO / CTO leadership and advisory services
Guidance on major initiatives such as cloud migrations and system upgrades
Next Steps
-
- Schedule Collaboration Meeting (submit a message below)
Align with the client to clearly define needs, goals, scope, and success criteria. - Develop & Present Proposed Solution
Prepare a tailored solution based on the meeting, including scope, timeline, and pricing. Present and gather feedback. - Finalize Agreement & Contracting
Refine details as needed, confirm terms, and execute the contract. - Project Kickoff
Initiate the project with stakeholders, establish communication cadence, and begin execution.
- Schedule Collaboration Meeting (submit a message below)